Call Tracking Platform – Features
1. Search for and Purchase Numbers. Scale with Ease!
Add as many numbers as you need, add a number in seconds. Search for and purchase new number online. Fast search with the * wildcard to find vanity numbers with ease.
2. Fast Setup
Setup your own enterprise class call tracking platform in under 15 minutes.
3. Real Time Call Stats
Know when calls are coming in real time….this gets addictive!
4. Cloud Hosted Call Recording
Record every phone call and store online
5. Full Caller ID Data
See the location and number of the caller right in the dashboard
6. Easily Generate Call Reports
Reports can be generated with a few clicks
7. Email Alerts
Get email alerts when goals are reached.
8. Caller History
See a complete history of calls including duration & location.
9. Call Handler Exceptions
Need a call to be filtered? We can do that!
10. Round Robin Call Distribution
Set a list of phone numbers to receive calls in the order you determine.
11. Added Convenience and Security
Restrict access of users to just one phone number, if needed.
12. Call Multiple Numbers At Once
Ring multiple phone numbers at the same time, the first to answer gets the call.
13. Phone Code Report
Classify calls by codes to get a better understanding of trends .
14. Unlimited Company Accounts
Have as many companies as you need to serve your business or clients. This is built for agencies and businesses.
15. Voicemail and Voicemail to Email
Capture voicemail when a call is not answered.
16. iPhone App
Review activity and make outbound calls on your iPhone through our platform.
17. Android App
Review activity and make outbound calls on your Android through our platform.
18. WordPress Plugin
Click to call function right on your WordPress website
19. Priority Phone Support
Direct access to our awesome support team by phone, chat, sms, email, or web.
20. Chrome Extension
Make outbound calls through our Chrome browser extension.
21. Browser Soft Phone
Make outbound calls from web browser.
22. Voice Broadcasts
Dial out to prospects or to gain more clients.
23. Automated Billing
Mark the calls by their codes allow the billing system to generate invoices.
24. Auto Dialer
Add your contacts into system and start dialing in minutes! Easily cuts your phone time in half!
25. IVR – Call Tree – Menu Options
Allow callers to respond by dial prompts.
26. Automated Attendant
Allow callers to respond to voice prompts and route caller accordingly. Includes voicemail and voicemail to email delivery with automated transcription.